About the role
Be Part of an Amazing Story
Macy’s is more than just a store. We’re a story. One that’s captured the hearts
and minds of America for more than 160 years. A story about innovations and
traditions…about inspiring stores and irresistible products…about the excitement
of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day
Parade. We’ve been part of memorable moments and milestones for countless
customers and colleagues. Those stories are part of what makes this such a
special place to work.
Job Overview
As a Personal Stylist, also known as MyStylist, your focus is to exceed
performance metrics with an entrepreneurial mindset. You will drive
enterprise-wide cross selling to deliver sales goals and achieve sales
growth. You will also embrace innovation, new selling ideas, and applications.
Your role is to provide an elevated and seamless customer experience through
expertise in lifestyle selling, in-store and virtual selling and service by
leveraging technology. Personal Stylists are expected to expand their customer
base by developing key relationships with vendor partners, store leadership,
peers, and their local community. This position also focuses on new customer
acquisition, building and maintaining strong client relationships through
clienteling, and building a social media presence.
Full-time colleagues are typically scheduled to work 30 or more hours per week,
while part-time colleagues are typically scheduled 12-24 hours per week. Hours
are dependent on business needs and colleague availability. Information
regarding hours per week needed for benefit eligibility purposes can be found
here. [https://hr.macys.net/csw/u/pub/pdfs/15037.pdf]
What You Will Do
- Exceed sale goals by providing a personalized and elevated shopping
experiences in-store and online
- Drive customer acquisition through networking opportunities, leverage social
media to seek online and in-store traffic, and create and execute a
compelling online presence to form awareness and promote the services and
experiences you offer
- Partner with store team, vendors and community partners to develop and host
virtual and in-store events to deliver incremental sales.
- Leverage selling tools and resources to increase annual spend and repeat
client visit rates through ongoing outreach and correspondence; invite
customers to virtual and/or in-person appointments; promote goods, looks, and
products that are relevant to your customer.
- Make data driven decisions that will drive growth and understand your local
market and customer base.
- Meet with the Store Manager on a regular basis to inform them of your
performance, goals and actions.
- Complete Daily and weekly tasks include checking emails, appointment booking
upkeep, customer follow-up, content development and posts, and other duties
as assigned.
- Attend Vendor trainings and development workshops as assigned.
- Share your knowledge and support peers in growing their skillset while
continuously developing yours
- Regularly participate in store leadership meetings and visits.
- Maintain a clean, safe and inviting environment in alignment with our company
standards and guidelines.
- Foster an environment of acceptance and respect that strengthens
relationships, and ensures authentic connections with colleagues, customers,
and communities
Who You Are
- Flexible availability, including days, evenings, weekends and holidays with
regular, dependable attendance and punctuality.
- Ability to communicate and share information with diverse groups of customers
and peers.
- Self-starter able to adapt quickly to changing customer expectations and
needs.
- Resourceful and able to adapt quickly to changing priorities and deadlines.
- Keen sense of fashion, ability to coordinate items and suggestive selling
techniques.
- Experience or familiarity with a variety of lifestyles, business segments and
social media platforms while displaying credibility to interact with broad
customer base.
- Minimum of 3 years retail experience or other high touch selling position
Essential Physical Requirements You Will Perform
- Prolonged periods (at least two consecutive hours) of standing/walking around
the store or department
- Frequent use of computers and handheld electronic equipment
- Reaching, including above eye level, crouching, kneeling, stooping and color
vision
- Lifting and moving items weighing up to 25lbs
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic,
inclusive environment with competitive pay and benefits. Enjoy comprehensive
health and wellness coverage and a 401(k) match to invest in your future.
Prioritize your well-being with paid time off and eight paid holidays. Grow your
career with continuous learning and leadership development. Plus, build
community by joining one of our Colleague Resource Groups and make a difference
through our volunteer opportunities.
Some additional benefits we offer include:
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial
advice
Access the full menu of benefits offerings here.
[https://hr.macys.net/csw/u/pub/pdfs/15037.pdf]
About Us
This is a great time to join Macy’s! Whether you’re helping a customer find the
perfect gift, streamlining operations in one of our distribution centers,
enhancing our online shopping experience, buying in-style and on-trend
merchandise to outfit our customers, or designing a balloon for the Thanksgiving
Day Parade, we offer unique opportunities to be part of some of the most
memorable moments in people’s lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues
covered by a collective bargaining agreement. Macy's Inc. reserves the right to
amend this job description at any time. Macy's Inc. is an Equal Opportunity
Employer, committed to an inclusive work environment.
STORES00
Source: employer career site (oraclecloud). Listed Nov 1, 2026. Confirm all details on the employer's site.